Virtual Assistant Services

Considering a Virtual Assistant- Pharmacare Billing Solution can help! Our expert virtual assistants can take over those responsibilities that keep you working in your business instead of on your business, such as scheduling new and existing patients, patient intake, keeping your EMR up to date, keeping track of prescription refill requests, insurance prior authorization requests, and more. Call us today to discover how we can help you and free up your time for other tasks.

• Answering all Patient inbound calls.
• Schedule all Patient Appointments.
• Confirm all patient appointments 24 hours prior to the appointment date.
• Scheduling all patient's follow-up appointments 2 months ahead.
• Check for any new faxes and work on them as needed.
• Check any new Patient's Registration, accept and call the Patient.
• Check which patient’s Medication is due and inform the doctor to prescribe it before the due date.
• Check if any patient is sent for the lab, obtain lab records, and set a follow-up appointment.
• Verify Patient Coverage and inform the Patient about his upfront payments.
• Send Patient Statements.
• Services can be modified based on the requirement.